What We Collect and Why We Use It
When you open an account with us, we collect the details you provide — your name, contact information, and the payment method you use, whether that is bKash, Nagad, or Rocket. We use this to verify your account, process transactions, and respond to your support requests.
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We also collect device and session data automatically: your browser type, IP address, and how you navigate the lobby. This helps us detect unusual activity and keep your account secure. We do not sell your personal data to third parties. We share it only where required
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to complete a payment — for example, passing a reference number to your bKash or Nagad provider to confirm a deposit — or where we are required to by applicable law. Retention periods vary by data type. Account records are kept while your account is active
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and for a period after closure as required by the laws of your eligible region. You can request a copy of your data or ask us to delete it by contacting our support team. Availability of this service depends on your local law and the eligible
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regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.